Invokora Terms of Service

What these Terms cover

These Terms apply to accounts, platform use, and purchases. The Refund Policy and Order Terms shown when you buy also apply to that transaction. Our Privacy Policy explains how we handle personal information. Where separate written Order Terms apply, they govern the relevant transaction matters; these Terms continue to govern your account and platform use. They do not apply to API access you buy in a merchant’s Shopify store: the merchant is the seller of that purchase, and the store’s terms and policies apply to it.

Who operates Invokora and who can use it

Invokora is operated by NEXUSCORTEX LLC, a limited liability company registered in Wyoming, United States. Individuals and businesses can buy API plans. Service orders, quotes, paid change orders, and maintenance subscriptions are sold to business buyers only; you confirm at checkout that you are buying them for purposes related to your trade, business, craft, or profession. Anyone registering, purchasing, or accepting terms must be at least 18 and, when acting for a business, have its authority.

API subscriptions require a verified buyer account. You can pay for a fixed-price service without signing in; accepting a quote or change order, or starting a maintenance subscription, requires a verified buyer account. API access also requires an active subscription and its API key. Successful payment alone does not enable calls.

Where we offer Invokora

Invokora is not offered to people or businesses in the European Union, the European Economic Area, the United Kingdom, or their associated territories. We do not market Invokora in those regions, we price only in USD, we do not accept merchants who would take payouts there, and we do not accept buyer payments with a billing address there.

If you are in one of those regions, please do not register or purchase. A payment that still reaches us with a billing address in a restricted region is not fulfilled: no subscription, API key, or order is created, and we return the payment.

Who provides your API or service

NEXUSCORTEX LLC is the seller and Merchant of Record for API plans. Invokora handles checkout, subscriptions, access authorization, usage billing, applicable indirect tax, refunds, and payment disputes. The merchant runs and maintains the API described on the product page and is responsible for its legality, technical description, responses, availability, support promises, and third-party rights. Invokora forwards API requests; it does not host the merchant API implementation or generate its responses.

For service orders, paid change orders, and maintenance subscriptions, the merchant named on the product page and in the Order Terms is the seller and your contracting party. The merchant delivers the service. Invokora provides payment, order records, acceptance, dispute handling, and settlement tools, and collects payment on the merchant’s behalf. Invokora does not perform or guarantee these services. Maintenance remains a service from the original order’s merchant.

Accepting terms and paying

Where a page clearly identifies the relevant terms, clicking to accept, subscribe, or buy, or submitting an order or payment, means you accept the terms displayed at that time. Before confirming, check the product, seller, price, renewal arrangement, and Order Terms.

Product pages show prices before tax and say so next to every price. Tax that applies to your billing address is added at checkout, so the amount you pay can be higher than the listed price. After you provide a billing address, Stripe Checkout shows the subtotal, applicable tax, and tax-inclusive total before payment. One-time services, quotes, and paid change orders of USD 2,000 or more before tax use USD bank transfer. A guest service purchase using bank transfer first requires an email address for transfer instructions.

You authorize the seller and payment provider to collect the confirmed one-time charges, disclosed renewals, and usage and bandwidth charges incurred under your plan. You must provide accurate billing details and have the right to use the payment method. Stripe processes payments. Refunds follow the policy shown at purchase and applicable law.

API plans, approval, and allowances

The plan page shows the monthly fee, available endpoints, request rate limits, approval requirements, and usage items. Usage items include request counts and up to four merchant-defined measures, such as quantities processed. The items, associated endpoints, allowances, and prices are those in the plan you subscribe to. Later merchant edits do not rewrite your purchased plan terms.

If a plan requires approval, you must subscribe after the merchant approves you. Approval does not activate a subscription or charge you, and a private invitation does not waive approval. Plans with no monthly fee have no minimum spend, but any plan that allows chargeable usage requires a payment method that can be charged later.

Daily allowances reset every 24 hours from the subscription start time. Monthly allowances reset with the subscription’s monthly cycle. An item with a hard allowance blocks later calls once it is used up. If usage can only be determined after a response, a request already in progress may exceed the remaining allowance. The actual usage is shown, but no overage is charged for that hard-limit item.

How API usage is charged

A response counts toward its associated usage items only if it is returned in full and the merchant server’s original HTTP status is below 500. Each item defaults to one unit unless the plan uses merchant-reported quantities, in which case those rules determine the amount. Merchant 5xx responses, platform failures, timeouts, incomplete responses, and client interruptions incur no charges for those items. Bandwidth actually transferred is still counted as described below.

Flat pricing charges only usage above the included allowance. Graduated pricing adds the charges for each tier used. Volume pricing applies the rate for the final monthly tier to all units that month, so an estimate can fall when usage reaches a cheaper tier. An initial free tier is counted once; the free allowance is not deducted again.

If any item uses volume pricing, the whole subscription settles at cycle end or cancellation, without intermediate amount-based invoices. For other metered subscriptions, we aim to warn you near USD 20 of unbilled charges before tax and issue an early invoice near USD 25, repeating every additional USD 25. A warning may arrive after the invoice. These amounts are not a minimum spend or hard spending cap.

Bandwidth and bills

Each monthly subscription cycle includes 10 GB of bandwidth, counting request and response bytes actually transferred. One GB is one billion bytes. Additional bandwidth costs USD 1/GB. Tax is added separately, and the final bill determines the amount due. Balances below the payment provider’s minimum charge carry forward for the same buyer and API product.

A free plan with hard limits and no payment method blocks later requests once its bandwidth is used up. You can choose to add a payment method and start a bandwidth billing subscription with no base monthly fee. This starts a new monthly cycle while keeping your original plan terms and API key.

Plans and API keys are for the relevant buyer and merchant product only. They cannot be used across buyers, merchants, or products, transferred, or exchanged.

Renewals and cancellation

Subscriptions renew on the schedule shown at purchase. You can cancel an API subscription’s renewal at any time. You can keep calling the API under your plan until the end of the period you have paid for; new calls stop when that period ends. After requests in progress finish and usage is reconciled, the period’s incurred charges are settled and no new period starts. You can resume the renewal before the period ends. Canceling does not refund unused days of the monthly fee or waive incurred charges. Refunds required by law or the Refund Policy are handled separately. When a subscription ends because you switch to a free plan or close your account, access stops once you confirm and charges are settled the same way.

Canceling maintenance stops the next renewal. Service and refunds for the current period follow the Order Terms and Refund Policy. A refund request does not cancel an API subscription; you must cancel separately to stop future renewals.

Account security

Keep your account information accurate, complete, and current, and protect your password, API keys, and other access credentials. Businesses must limit account use to authorized people. Do not share credentials with anyone who is not entitled to access the product.

If credentials are exposed or used without permission, rotate or revoke them and notify us promptly. Do not bypass or interfere with payments, plan limits, access checks, file scanning, or other security measures.

Content, intellectual property, and third-party services

Each party keeps its rights in existing technology, branding, and materials. You keep your rights in lawfully submitted API request content and permit us to process it as needed to forward requests, protect security, and provide support. You must have the right to submit the data.

API responses come from the merchant and may be incomplete, inaccurate, or unsuitable for your purpose. Arrange review by someone qualified for the intended use before using or relying on them. Rights in service deliverables, existing materials, open-source components, and licenses follow the Order Terms accepted at payment.

Stripe, messaging providers, merchant systems, and other third-party services have their own terms. Invokora does not control their availability or independent data handling. When we process personal information on a business customer’s instructions, the parties should agree on the scope and responsibilities in a Data Processing Addendum.

Changes to these Terms

We may change these Terms, the Refund Policy, the Acceptable Use Policy, and the Buyer and Merchant Terms. We publish the updated document with a new date. For changes that affect your rights or duties we notify you in the product or by email before they take effect, and we give merchants at least 15 days’ notice before a change applies to them. A merchant that does not accept a change may terminate its agreement before the notice period ends.

A shorter notice period applies only where the law obliges us to change something immediately or where a change protects users against fraud, malware, spam, a data breach, or another security risk. Changes never apply retroactively to a purchase you already made: the terms displayed and accepted at payment continue to govern that transaction.

Suspension and account closure

Invokora may suspend the relevant account, product, transaction, or settlement after a security incident, unlawful conduct, nonpayment, payment dispute, sanctions or export restrictions, a failed identity or risk review, a material breach, or reasonable evidence of a risk to the platform or its users. Access may be restored once the risk is resolved, or the relevant service may be terminated where justified.

When we restrict, suspend, or end a product, transaction, or account, we give the affected account a statement of the reasons on a durable medium, the facts or reports the decision rests on, whether an automated check contributed to it, and how to ask for a review. We give a merchant this statement before a restriction or suspension takes effect, or immediately after where a delay would leave a legal duty unmet or a risk unaddressed, and at least 30 days before we end a merchant agreement outright. Reply to the statement by email and a person reviews the decision.

You can request account closure. Open orders, payments, refunds, and disputes must still be handled. Closure does not remove duties already owed concerning payment, confidentiality, intellectual property, tax, or disputes. Records that we must keep by law are not deleted with the account.

Service commitments and liability

To the extent permitted by law, the platform is provided with its existing features and as available. We do not guarantee uninterrupted or error-free service, or that a merchant API response will suit a particular purpose. Each party is responsible for its own unlawful conduct, infringement, and breach of contract.

These Terms do not exclude or limit liability that cannot legally be excluded or limited. A liability cap, indemnity, or other allocation of responsibility applies only where expressly stated in the Merchant Terms, a separately signed written agreement, or applicable Order Terms.

Contact, reporting, and disputes

For questions or disputes, email support@invokora.com with the relevant account, order, and an explanation of the issue so we can investigate and try to resolve it with you. This address is also our single point of contact for users and authorities, and we handle messages sent to it in English or Chinese.

To report a product, content, or file on Invokora that you believe is unlawful, email support@invokora.com with a link or identifier, an explanation of why it is unlawful, and how to reach you. The Acceptable Use Policy describes how we confirm receipt, decide, and tell both sides the reasons.

If a written agreement or Order Terms specify the law or dispute process for a transaction, that agreement applies, subject to your mandatory rights and any applicable jurisdiction rules. We do not commit to any alternative dispute resolution body; consumers keep the right to bring proceedings in the courts of their own country and to complain to their national consumer authority.